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Abu Dhabi Finance is the UAE’s only specialised conventional mortgage lender, providing Emirati and expatriate clients alike with innovative, flexible and transparent financial products and services in the residential and commercial sectors
With various factors set to stimulate growth in the residential real estate market in 2020, including Expo 2020 in Dubai, now is as good a time as ever to discover lending’s best kept secret. As the UAE’s only specialised conventional mortgage lender, Abu Dhabi Finance offers mortgage products and services that provide clients with real value and align with the market’s uplift in 2020. UAE nationals and residents alike can avail of Abu Dhabi Finance’s market-leading home finance products, including residential mortgages with variable and fixed rates, land and construction financing and many features that offer payment flexibility to its clients.
Now is also the right time for small and medium enterprises (SMEs) to benefit from Abu Dhabi Finance’s range of commercial mortgage options. According to the Ministry of Economy, SMEs account for more than 94% of the total number of companies in the UAE and employ more than 86% of the private sector’s workforce. Consequently, Abu Dhabi has implemented multiple incentives and initiatives to encourage the establishment and growth of this sector. In line with the Government’s vision, Abu Dhabi Finance offers flexible commercial mortgage and equipment finance products and solutions to suit the ever-changing needs of business.
Following a successful 2019, the Abu Dhabi Finance team is looking forward to reaching even more major milestones in 2020 in its new office in Dubai Marina. On top of a achieving a 92% average client retention success rate and 100% retention of top talent, 2019 was also the fifth year in a row that Abu Dhabi Finance delivered solid dividend returns to shareholders. Led by vastly experienced executive management, supported by a strong group of shareholders and powered by a motivated and passionate team that is committed to client success – Abu Dhabi Finance will continue to evolve its all-important high touch customer service in 2020 and beyond. It believes nonetheless that the interactions with clients will continue to become more and more digitised, and views the rapid growth of FinTech companies not as a threat to financial institutions, but rather an opportunity to collaborate in order to optimise products, services and the overall customer experience. As such, Abu Dhabi Finance will continue fostering innovation and developing partnerships with FinTech companies in 2020 in order to create a mutually-beneficial ecosystem.
From residential and commercial mortgages to corporate deposits and equipment finance, Abu Dhabi Finance caters to a diverse range of financial needs for UAE nationals, residents and non-residents. Whether you’re hoping to buy your dream home/investment property, looking to purchase a warehouse for your business, or planning to acquire important equipment for your local SME, the Abu Dhabi Finance team is a class apart when it comes to going the extra mile to ensure client success and satisfaction are a top priority during all stages of the process.
“At our core, Abu Dhabi Finance is a start-up, a disruptor in the industry, bringing integrity, transparency and high-quality service into the market. We’re not in the business of making empty or false promises. Instead, we understand our clients’ needs and strive to help them achieve their goals. Our team is fuelled by passion for each and every client, and the quality of our service is something that sets us apart from competitors. Whether you’re coming to us as a residential or commercial client, you want to deal with someone you feel comfortable with, someone you can trust, and that’s what you get with Abu Dhabi Finance,” states Chris Taylor, Chief Executive Officer of Abu Dhabi Finance.
Abu Dhabi Finance’s expertise, coupled with the outstanding client service that sits at the heart of everything its team does, has translated into numerous customer service and innovation awards throughout its history. In addition to winning ‘Best Home Finance Company’ and ‘Best Home Finance Product’ at the Banker Middle East Awards, the mortgage specialist has also won the ‘Stevie’s Award for Customer Service’ and the ‘President’s Award for Customer Experience Management’ at the UAE Customer Service Week STAR Awards.
As a company built on the values of equality, integrity, transparency, and the highest quality of customer service, Abu Dhabi Finance is driven by its team’s dedication to bringing value to its clients. This ‘one team, one goal’ philosophy is reflected in a 94% customer satisfaction rating, a testament to the unyielding passion that everyone at Abu Dhabi Finance has for each client, and a strength that will be collectively and continuously improved upon.
About Abu Dhabi Finance
Formed in 2008, Abu Dhabi Finance is now one of the leading mortgage providers in the United Arab Emirates (UAE), offering individuals and businesses alike the most relevant real estate financial solutions. As the UAE’s only mortgage specialist, Abu Dhabi Finance provides innovative, flexible and transparent mortgage products and related services in the residential and commercial sectors, on behalf of Emirati and expatriate clients. Abu Dhabi Finance prides itself on its reputation as a transparent lender, built on leading international standards and powered by a passionate team of experts in the fields of residential and commercial real-estate lending and equipment finance.
